Frequently Asked Questions

This is an established model in other countries and has been applied in the eastern states, where people experience rentals as forever homes that are managed by larger organisations that can manage the risks and opportunities associated with at-scale rentals more easily than ‘mum and dad’ investors. This means the project will provide long-term, secure rentals – a rental can truly be a home.

Rents are subsidised, based either on a discount to market rent or as a percentage of household income. Affordable housing rents will be set at less than 75% of market rent. There will be clear income eligibility criteria for accessing a subsidised rent home in the building.

Tenants are viewed as customers, and are supported in a holistic way to ensure their long-term tenure and stability. The mixed tenure model provides people with the opportunity for aspiration – for example, to be able to move from being a social housing tenant into affordable or market housing without disrupting their lives by being forced to move out of their home. Another benefit of the build-to-rent model is that its housing is likely to be maintained to a high standard, as building owners know that they will own the building for a long time and will be able to negotiate better deals with maintenance companies for timely repairs.

Community Housing Providers offer responsive, resident-centred tenancy and property management services and are committed to creating sustainable tenancies and building resilient, inclusive communities. They have extensive experience working with a range of service providers to support people facing challenges to their tenancy. Community Housing Providers are considerate of matching people to appropriate housing and integrating a placemaking approach to set people up for success.